Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service.

PRIVACY POLICY 

Breeze Africa Tours
Victoria Falls, Zimbabwe

1. Introduction

Breeze Africa Tours (“we,” “our,” “us”) is a registered Destination Management Company operating in Zimbabwe, Zambia, and Botswana.

This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with:

  • The General Data Protection Regulation (GDPR) (EU)
  • Applicable Zimbabwean data protection laws

By using our services or website, you agree to this policy.

2. Data Controller

Breeze Africa Tours 
 Victoria Falls, Zimbabwe
 Email: bookings@breezeafricatours.com
 Phone: +263 719 633 220

3. Personal Data We Collect

We may collect:

  • Full names
  • Email addresses
  • Phone numbers
  • Nationality & passport details
  • Travel dates
  • Emergency contact details
  • Payment confirmation data
  • Special requirements (dietary, medical – voluntarily provided)

We do not collect unnecessary personal data.

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity (to deliver booked services)
  • Legal obligations (border and park requirements)
  • Legitimate interests (communication & service improvement)
  • Consent (marketing communications, where applicable)

5. How We Use Your Data

We use personal data to:

  • Confirm and manage bookings
  • Coordinate cross-border travel
  • Arrange accommodation and activities
  • Process payments
  • Provide customer support
  • Comply with legal obligations

6. Data Sharing

We may share data with:

  • Hotels and lodges
  • Safari operators
  • Transport providers
  • Park authorities
  • Payment processors

All partners are expected to comply with data protection standards.

We do not sell personal data.

7. International Data Transfers

As we operate across Zimbabwe, Zambia, and Botswana, your data may be transferred internationally.

We ensure reasonable safeguards are in place.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill contractual obligations
  • Meet legal requirements
  • Resolve disputes

9. Your GDPR Rights

European clients have the right to:

  • Access personal data
  • Rectify inaccurate data
  • Request deletion (where legally permissible)
  • Restrict processing
  • Object to processing
  • Request data portability

Requests may be submitted to: bookings@breezeafricatours.com

10. Security Measures

We implement reasonable technical and organizational measures to protect personal data.

However, no system is completely secure.

11. Cookies

Our website may use cookies to improve user experience.

Users may disable cookies in their browser settings.

12. Updates

We may update this Privacy Policy periodically.